Virgin Atlantic business class — cheekily called “Upper Class” — is considered a good product by bloggers and reviewers. Although not directly factored into Premium Travel Insider scores, the Virgin Atlantic Clubhouse at London Heathrow is considered one of the best business class lounges in the world. Excellent service is called out in most Virgin Atlantic business class reviews. Food is considered good and drink program is rated as great. The biggest complaints are focused on two issues. The first is a dated seat product, with a cramped 1-2-1 herringbone configuration on the A330, and a less cramped, but still below average 1-1-1 on other aircraft. Virgin Atlantic is taking delivery of new A350-1000 aircraft with improved seats in the near future. WiFi was also abysmal, with many flights not equipped with WiFi or poor service reported.

Not happy with Virgin Atlantic? Check out other airline business class reviews here at Premium Travel Insider.

What to Look Forward To: Excellent service

What to Watch Out For: Cramped seating on non-A350 aircraft, awful WiFi

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Overall Picture

Last Updated: 10/26/19

Number of Reviews in our Database: 12

Number of Different Sites Reviewing: 7

Average Rating: 2.29/3

Average Level of Review Detail: 2.08/3

Highest Rated Category: Service – 2.70/3

Lowest Rated Category: WiFi – 0.25/3

The Big 5

Seat: 1.67/3

In Flight Entertainment: 2.33/3

Food: 2.27/3

Drink: 2.43/3

Service: 2.70/3

Big 5 Average: 2.28

Other Scores

Lavatory: 2.00/3

Amenity Kit: 2.00/3

Bedding: 2.33/3

WiFi: 0.25/3

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Loyalty Program: Virgin Atlantic Flying Club

Credit Transfer Partners: American Express Rewards, Chase Ultimate Rewards, Citi ThankYou Rewards.

Alliance or Partners: Not in an alliance, but a joint venture with Delta and several other airlines.

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Detailed Virgin Atlantic Business Class Reviews

Looking for a specific review? Search our reviews database below.

From	To	Aircraft	Flight Time	Reviewing Site	Date	Review Title / Link	Overall	Detail	Seat	Lav	Amenity Kit	Bedding	IFE	Drink	Food	Service	WiFi
LHR	LAX	787-9	Long	Live and Let's Fly	12/16/18	VIRGIN ATLANTIC 787-9 UPPER CLASS LONDON TO LOS ANGELES	1.5	3	1	NR	2	NR	3	3	2	3	NR
LHR	SFO	747	Long	One Mile at a Time	9/29/15	Virgin Atlantic Upper Class 747 London To San Francisco	2	2	2	NR	2	NR	2	2	2	2	NR
LAX	LHR	A340	Long	One Mile at a Time	7/1/15	Virgin Atlantic Upper Class A340 Los Angeles To London Heathrow	2	3	2	2	1	3	2	2	2	2	0
LHR	LAX	A340	Long	One Mile at a Time	7/5/15	Virgin Atlantic Upper Class A340 London Heathrow To Los Angeles	2.5	3	2	NR	1	3	2	2	2	3	0
LHR	JFK	787-9	Long	The Points Guy	5/10/19	Lounge Lovin’: Virgin Atlantic Upper Class on the Boeing 787-9 From London to New York	2.5	3	2	2	2	2	2	2	2	3	1
JFK	LHR	A340	Long	The Points Guy	12/20/15	Virgin Atlantic A340 Upper Class — JFK to London	2	1	1	NR	NR	NR	NR	NR	2	3	NR
LHR	LAX	787-9	Long	Simple Flying	4/7/19	Virgin Atlantic Boeing 787-9 Upper Class	3	2	2	NR	2	NR	2	NR	3	3	NR
LAX	LHR	787	Long	Turning Left for Less	7/8/19	Virgin Atlantic B787 Upper Class night flight review – Los Angeles to Heathrow	3	2	2	NR	2	2	3	3	3	3	NR
LHR	LAX	787	Long	Turning Left for Less	6/3/18	Virgin Atlantic B787 Upper Class Heathrow to Los Angeles review in 360°	3	2	2	NR	2	2	3	3	3	3	NR
ORD	LHR	A330	Long	Travel Codex	8/3/16	Virgin Atlantic Upper Class, Chicago to London	2.5	2	1	NR	3	2	NR	NR	2	2	NR
LHR	DXB	A340-600	Long	Travel Codex	8/27/16	Virgin Atlantic Upper Class on the A340-600 from London to Dubai	2.5	1	2	NR	3	NR	NR	NR	NR	NR	NR
JFK	LXR	A330	Long	Traveling for Miles	7/19/17	Virgin Atlantic A330 Upper Class (Business Class)	1	1	1	NR	NR	NR	2	NR	2	NR	NR

Premium Travel Insider scores on a 1-3 scale. Higher is better. NR = not rated by the reviewer for their flight or insufficiently reviewed. 0 = that product was not offered on a flight (typically bedding, WiFi, amenity kit). Click here for more details.