Delta is often considered the best of the US-based carriers and is a great business class experience overall. Their new Delta One suites are considered some of the best business class seats in the sky according to Delta business class reviews. Delta also has very good reviews for service, despite US airlines having a reputation for generally poor service. Overall, Delta has very few weaknesses based on current reviews. The only category of concern is the lavatories, which tend to be small and undistinguished for business class cabins.
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What to Look Forward To: Excellent IFE, seat, service and bedding
What to Watch Out For: Mediocre lavs
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Overall Picture
Last Updated: 12/21/19
Number of Reviews in our Database: 11
Number of Different Sites Reviewing: 7
Average Rating: 2.59/3
Average Level of Review Detail: 2.27/3
Highest Rated Category: IFE – 2.71/3
Lowest Rated Category: Lavatory – 1.40/3
The Big 5
Seat: 2.60/3
In Flight Entertainment: 2.71/3
Food: 2.30/3
Drink: 2.14/3
Service: 2.67/3
Big 5 Average: 2.48/3
Other Scores
Lavatory: 1.40/3
Amenity Kit: 2.11/3
Bedding: 2.63/3
WiFi: 2.00/3
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Detailed Delta Business Class Reviews
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Premium Travel Insider scores on a 1-3 scale. Higher is better. NR = not rated by the reviewer for their flight or insufficiently reviewed. 0 = that product was not offered on a flight (typically bedding, WiFi, amenity kit). Click here for more details.